Information Resources and Services Supervisor/Manager 2 (Delivery Services Coordinator)

Penn State University

University Park Campus
Date Announced:
Date Closing:
open until filled
Job Number:
Level/Salary Band:
02 – G – Exempt
Work Unit:
General and Academic Officers - University Libraries And Scholarly Communications
Interlibrary Loan
Full/Part Time:


The Pennsylvania State University Libraries at University Park is accepting applications for a Delivery Services Coordinator to join the Interlibrary Loan department. Under the direction of the Manager of Interlibrary Loan, this individual will coordinate various processes to deliver materials to University Park offices, users-at-a-distance, and other PSU campuses via the "I Want It" service, the public library, and our direct consortial borrowers. This person will also have responsibility for hiring, scheduling and training student assistants and wage employees to support those processes, administering payroll for that workforce. As a member of the Interlibrary Loan management team, the Delivery Services Coordinator will collaborate on the administration of the unit and help to set strategic priorities. Penn State's University Libraries is the recipient of a RUSA/STARS Rethinking Resource Sharing Initiative four-star rating and won the Rethinking Resource Sharing Initiative’s 2012 Innovation Award as a member of the Big Ten Academic Alliance for their efforts in improving user access to information through resource sharing. OCLC, The Online Computer Library Center, regularly lists the Penn State University Libraries’ among its top 10 materials providers. Penn State's University Libraries is one of four Statewide Library Resource Centers supporting and supplying Pennsylvania’s libraries. Typically requires a Bachelor's degree or higher, or an equivalent combination of education and experience. Candidates should also possess an understanding of resource sharing practices and professional standards; experience or familiarity with software such as ILLiad, Relais D2D, and OCLC Resource Sharing; knowledge of circulation systems and the ability to search databases; ability to trouble shoot problems with patron requests and citations; evidence of organizational and interpersonal communication skills are required; proficient use of office productivity software is preferred; must possess the ability to use University business systems related to payroll, budget and hiring. The successful candidate will have a strong commitment to diversity, equity, respect and inclusion and the ability to work in a collaborative, team-oriented work environment. The University Libraries values diversity of thought, perspective, experience and people, and is actively committed to a culture of inclusion and respect. We encourage candidates to apply who thrive in a welcoming multicultural environment. More information on Penn State’s commitment to Diversity, Equity and Inclusive Excellence, can be found by visiting For additional information about the Libraries’ diversity efforts, please visit

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088