Facilities Specialist 4 (Business Analyst)

Penn State University

Campus/Location:
University Park Campus
Date Announced:
11/03/2017
Date Closing:
open until filled
Job Number:
75446
Level/Salary Band:
04 – I – Exempt
Work Unit:
Office of Physical Plant
Department:
Work Control - FAM Programs
Full/Part Time:
Full–Time

Description

The Work Control Division of the Office of Physical Plant is seeking a Facility Asset Management (FAM) Program Analyst to be responsible for the maintenance and support activities related to keeping Enterprise Asset Management applications (i.e. Maximo, Propel, SuiteReq, ArcGIS, DocFinity, Akwire, Syclo Mobile, etc.) and systems stable and functional for the user community. This person will work closely with internal and external customers and business partners to provide guidance and recommend solutions that will enable the organization to achieve its goals, while ensure the integrity of the application and data processes via best management practices. This position provides application support and is a key contact person for Enterprise Asset Management applications and functional users; provides guidance and expertise in application practices to the business; ensures integrity of the application and data; captures, documents, develops and modifies business processes; maintains system utilization scorecard and roadmaps; identifies data sources required to meet customer needs; assess data quality issues; acts as liaison between functional users and IT staff, and translates Enterprise Asset Management business requirements into technical specifications for IT to support the purchase and deployment of new hardware, systems or applications; evaluates new applications or evolving business needs and identifies system requirements, including design, testing and training; supports project activities; develops business cases; interprets business issues or needs and recommends solutions and best practices; seeks opportunities to leverage application functionality to meet business needs; prepares documentation and communications on system modifications; solves complex problems with strong troubleshooting skills accompanied with a broad perspective across the enterprise; recognizes problems which may span multiple applications. Candidates must have strong customer service skills, knowledge of technical aspects within IT and an understanding of project management methodologies to deliver IT projects from initial business requirement discovery through to final solution design using standard implementation process and best practices, in-depth knowledge of Key Performance Index (kpi) theory and practical report deployment to support business requirements and strategies, ability to comprehend functions and capabilities of emerging technologies and identify and prioritize the benefits to the business and excellent verbal and written communication skills, including presentation, facilitation and negotiation skills. Prior experience with enterprise systems is required and experience with Maximo or other asset management system is a plus. Graduate degree in a technical discipline or broader business is valued. Certifications a plus. Typically requires a Bachelor's degree or higher plus five years of related experience, or an equivalent combination of education and experience.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088