Information Resources and Services Supervisor/Manager 5 (Manager, Interlibrary Loan/Resource Sharing)

Campus/Location:
University Park Campus
Date Announced:
04/04/2017
Date Closing:
open until filled
Job Number:
70251
Level/Salary Band:
05 – J – Exempt
Work Unit:
University Libraries
Department:
Interlibrary Loan
Full/Part Time:
Full–Time

Description

The Pennsylvania State University Libraries seeks a highly collaborative, innovative, and service-oriented professional for the position of Manager of Interlibrary Loan/Resource Sharing in a dynamic research library environment. Penn State's University Libraries is the recipient of a RUSA/STARS Rethinking Resource Sharing Initiative four-star rating and won the Rethinking Resource Sharing Initiative’s 2012 Innovation Award as a member of the Big Ten Academic Alliance for their efforts in improving user access to information through resource sharing. OCLC, The Online Computer Library Center, regularly lists the Penn State University Libraries’ among its top 10 materials providers. Penn State's University Libraries is one of four Statewide Library Resource Centers supporting and supplying Pennsylvania’s libraries. Reporting to the Head of Access Services, the manager of this department renowned for innovation and excellence in service delivery, sets vision, strategy and goals for a department of 11.5 full-time employees and 10 part-time employees to achieve the efficient handling of more than 150,000 borrowing and lending requests annually. This individual will coordinate and manage inter-institutional borrowing activity for students, faculty and staff at all 24 campus locations plus the University’s online World Campus, as well as the lending of Penn State materials to other libraries worldwide. In addition, this position will oversee the article document delivery service from Penn State resources, the expansion of delivery to faculty and staff offices, and the retrieval of circulating material from Paterno and Pattee Libraries to fulfill patron requests via the inter-campus circulation system. The successful candidate will collaborate on resource sharing activities and initiatives with library faculty and staff at all Penn State locations, and will develop and steward consortial relationships on a state and national level. Additional duties of the manager position include providing instruction on interlibrary loan/resource sharing policies, procedures, and technologies to library staff, patrons, and professional colleagues through training sessions, documentation, and web resources, and representing the department on committees, taskforces, and special working groups. In addition, this position will benefit from annual professional development travel funds awarded by the University Libraries. There may be times when this position is asked to travel as an official representative of the Libraries to certain events and those trips are reimbursed at full cost within limits established by the University. In addition, this position will benefit from annual professional development travel funds awarded by the University Libraries. There may be times when this position is asked to travel as an official representative of the Libraries to certain events and those trips are reimbursed at full cost within limits established by the University. Typically requires a Master's degree or higher plus three years of related experience, or an equivalent combination of education and experience. Other requirements include comprehensive understanding of resource sharing practices, operational processes, and professional standards; substantial experience with processing software such as: ILLiad, RapidILL, WorldShare, or DOCLINE, and consortial systems such as Relais D2D or Auto-Graphics; working knowledge of circulation systems and library database searching; demonstrated ability to use office productivity software (e.g. MSOffice), experience using Microsoft Access preferred. A strong commitment to diversity, equity, respect and inclusion; the ability to plan, prioritize, coordinate, and implement multiple projects; trouble shoot and solve complex problems; evidence of effective organizational, presentation, interpersonal communication skills that demonstrates initiative, creativity and the ability to work collaboratively are also required. The University Libraries values diversity of thought, perspective, experience and people, and is actively committed to a culture of inclusion and respect. We encourage candidates to apply who thrive in a welcoming multicultural environment. More information on Penn State’s commitment to Diversity, Equity and Inclusive Excellence, can be found by visiting http://equity.psu.edu/psu-diversity-statement. For additional information about the Libraries’ diversity efforts, please visit https://libraries.psu.edu/about/diversity.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,104 $23,748 $31,392
B $17,712 $26,124 $34,524
C $19,152 $28,728 $38,304
D $21,072 $31,620 $42,156
E $23,604 $35,400 $47,196
F $26,436 $39,660 $52,872
G $29,136 $44,412 $59,712
H $33,192 $50,616 $68,040
I $37,848 $57,696 $77,580
J $42,444 $65,772 $89,136
K $49,236 $76,308 $103,392
L $57,120 $88,524 $119,928
M $66,240 $102,672 $139,116
N $78,168 $121,152 $164,148
O $90,768 $142,968 $195,168
P $107,124 $168,696 $230,280
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088