Frequently Asked Questions

General

 

  1. When are jobs posted on the Employment Opportunities website?
  2. There is a job posted on the website that has been posted for some time. Is the job still available?
  3. My email address has changed. How can I update my email address in the system?
  4. I forgot my password. How can I get that information?
  5. "I forgot my password" is not working, who can I contact?
  6. How long does it take to fill a job?
  7. How can I log into my on-line account without applying on a job?
  8. How do I unsubscribe to the job notification email?

 

Applying

 

  1. How do I apply for a job?
  2. How can I see the jobs I've applied for?
  3. How can I withdraw my name from consideration for a job?
  4. What can I do if I accidently withdraw from a job?
  5. How will I know when the job has been filled?
  6. What help is available if I have questions?
  7. Will I be required to fill out an employment application in addition to my cover letter and resume/cv?
  8. I'm currently a full-time employee, am I required to complete the on-line application?
  9. What document types can be uploaded?
  10. When saving my document, how long can my document name be?
  11. Is there a way to ensure that the formatting of my documents remain intact?
  12. How can I view my application after it has been submitted or make changes to it?
  13. I've applied for a job and did not upload my materials at that time. How can I upload them now?
  14. How many additional documents can I upload in additional to my cover letter and resume/cv?
  15. The job posting asks for letters of recommendation, how do I provide confidential letters?
  16. All of my letters of recommendation are on Interfolio, what email can I provide to Interfolio?
  17. I uploaded an optional document but did not receive a confirmation email. Do you have my materials?
  18. Who should I address the cover letter to?
  19. Who is the hiring manager and how can I contact them?

 

Cover Letter and Resume Review

 

  1. How do the Human Resources Representatives/supervisors/search committees review materials received for a job?
  2. Can the Human Resources Representatives/supervisors/search committees print my cover letter and resume?
  3. Will I be able to submit samples of my work (writing, art work, etc.)?
  4. If I have additional questions once I apply for a job, are there staff members available in the Talent Acquisition Division to answer questions?

 

General

 

  1. When are jobs posted on the Employment Opportunities website?

    New job announcements are posted on a daily basis, Monday through Friday. All job opportunities will include a posting end date, informing potential candidates of the deadline to submit materials.

    Back to top

  1. There is a job posted on the website that has been posted for some time. Is the job still available?

    Since the job is still posted to the website that would indicate the job has not yet been filled and the hiring area is still accepting candidates.

    Back to top

  1. My email address has changed. How can I update my email address in the system?

    If you are a Penn State Employee, your email associated with your log in cannot be changed. If you have a Friends of Penn State Account, the information can be updated at https://fps.psu.edu

    Back to top

  1. I forgot my password. How can I get that information?

    Penn State employees with an Access Account need to contact the Penn State Access Account Office.

  1. Individuals with a Friends of Penn State Account can choose the link Forget your Password located on the Login screen. You will be asked to complete and submit the FPS Login Information Form. The system will email your Password to you. Or you may visit the Friends of Penn State at www.fps.psu.edu

    NOTE: The Office of Human Resources cannot help you with your Access Account or Friends of Penn State Account information.

    Back to top

  1. "I forgot my password" is not working, who can I contact?

    Please contact the Friends of Penn State helpdesk at itservicedesk@psu.edu or (814) 863-4357.

    Back to top

  1. How long does it take to fill a job?

    On average, it can take four to six weeks before you may hear something. Depending on the pool of candidates, it could take longer. If the area wishes to interview you, they will contact you directly. Otherwise, you will receive notification if you are no longer being considered or when the job is filled.

    Back to top

  1. How can I log into my on-line account without applying on a job?

    To log into your account, click on the My Account button located in the upper right-hand corner of the page.

    Back to top

  1. How do I unsubscribe to the job notification email?

    Log into your account by clicking on the My Account button located in the upper right-hand corner of the page. Scroll to the bottom of the page and click on the Delete All Job Search Notifications button.

    Back to top

 

Applying

 

  1. How do I apply for a job?

    You must apply for jobs on-line. Step-by-step instructions are available on the Employment Opportunities website under How To Apply.

    Back to top

  1. How can I see the jobs I've applied for?

    If you log into your on-line account by clicking on the My Account button located in the upper right-hand corner, a listing of the jobs you have applied on will appear under your Application History.

    Back to top

  1. How can I withdraw my name from consideration for a job?

    To withdraw from a job, log into your on-line account, locate the job you wish to withdraw from and click on the Withdraw button located on the far right of the job information.

    Back to top

  1. What can I do if I accidently withdrew from a job?

    If you accidently withdraw from a job, you will just need to re-apply on the job.

    Back to top

  1. How will I know when the job has been filled?

    When the job is filled, the system will generate a notification to all candidates who applied for the job but were not interviewed.

    If you were interviewed for the job, it is the responsibility of the area to notify you of the job status.

    Back to top

  1. What help is available if I have questions?

    On-line help screens can be easily accessed throughout the entire system. In addition to the on-line help screens and FAQs you may email your questions by clicking on the Contact Us link, located at the bottom of the page, or by calling the Talent Acquisition Division at (814) 865-1387.

    Back to top

  1. Will I be required to fill out an employment application in addition to my cover letter and resume/cv?

    Yes, an on-line employment application is required in order to be considered for a job.

    Back to top

  1. I'm currently a full-time employee, do I need to complete the on-line application?

    Yes, we ask that all candidates complete the on-line application.

    Back to top

  1. What document types can be uploaded?

    Rich Text Format (RTF)

    Printable Document Format (PDF)

    Back to top

  1. When saving my document, how long can my document name be?

    Your document name cannot be longer than 25 characters. Please remember that the document extension is counted towards the 25-character limitation and that your document name should not contain any special characters or spaces.

    Example: documentname.rtf

    Back to top

  1. Is there a way to ensure that the formatting of my documents remain intact?

    Once a document is submitted, you can check to see how it looks by going into your Application History, locate the job, click on Upload Documents and click on the Download button.

    Back to top

  1. How can I view my application after it has been submitted or make changes to it?

    To view your application, using the My Account button located in the upper right-hand corner, log into the system. Your application will appear under your Application History section of your account.

    Back to top

  1. I've applied for a job and did not upload my materials at that time. How can I upload them now?

    Using the My Account button, located in the upper right-hand corner, log into the system. Locate the job you wish to upload your materials and click on the Upload Documents button.

    Back to top

  1. How many additional documents can I upload in additional to my cover letter and resume/cv?

    The system will allow for 5 additional documents.

    Back to top

  1. The job posting asks for letters of recommendation, how do I provide confidential letters?

    Penn State does not require letters of recommendation to be confidential. Please gather your materials and upload them as an optional document.

    Back to top

  1. All of my letters of recommendation are on Interfolio, what email can I provide to Interfolio?

    At this time Penn State does not have a relationship with Interfolio and does not have an email address that you can utilize for this purpose.

    Back to top

  1. I uploaded an optional document but did not receive a confirmation email. Do you have my materials?

    Optional documents do not generate the confirmation emails. Please check your application history to ensure they have uploaded.

    Back to top

  1. Who should I address the cover letter to?

    Penn State utilizes hiring committees when reviewing candidates. Addressing the cover letter to the entire committee is acceptable.

    Back to top

  1. Who is the hiring manager and how can I contact them?

    Penn State does not provide this information to candidates.

    Back to top

 

Cover Letter and Resume Review

 

  1. How do the Human Resources Representatives/supervisors/search committees review materials received for a job?

    Materials submitted by candidates for a particular job will be available to the appropriate Human Resources Representatives/supervisors/search committees electronically.

    Back to top

  1. Can the Human Resources Representatives/supervisors/search committees print my cover letter and resume?

    Anyone who has access to the candidate pool can print cover letters and resumes.

    Back to top

  1. Will I be able to submit samples of my work (writing, art work, etc.)?

    If the hiring area wishes to have individuals submit writing/art samples, the name and address of where individuals are to mail their samples will be included in the job description.

    Back to top

  1. If I have additional questions once I apply for a job, are there staff members available in the Talent Acquisition Division to answer questions?

    Yes, you may contact the Talent Acquisition Division at (814) 865-1387.

    Back to top